Sure, you might have a few employees start looking elsewhere, but they’re likely to be employees who would be looking, anyway or who realize their roles are redundant within the new company structure. Whenever possible, conduct in-person and town-hall meetings to communicate changes. Social distancing is an immediate threat to your business, which you must rise to meet as an organization. When employing a restructuring communication plan, it’s better to focus on the fiscal health of your company and not the outsourcing. Instead of the majority of his company speaking their native Japanese, he wanted his 7,100 Tokyo employees to transition to conducting business in English. How can you make them feel that changing with the organization will make them the hero and not the victim? Become a resilient leader in these turbulent times. How will the organization operate once the change is made? No, Harvard Business School Online offers business certificate programs. Flatter organizational structures, for example, usually lead to larger spans of control in which most employees, especially managers and supervisors, must exercise more autonomy and discretionary decision-making than before. Others say a flat organizational structure with few lines of authority with a CEO having direct communication with virtually all employees promotes a free flow of ideas and information. Keeping secrets leads to rumors, which lead to people jumping ship. Types of Organisational Changes: 1. People get these changes occur. How to Manage Your Digital Employment Brand After a Layoff. Conversely, an overly lax organization can lead to a vague chain of command, meaning that employees may not be able to … We confirm enrollment eligibility within one week of your application. Returning to the example of COVID-19, you might position your organizational change story much like a heroic tale. Candor and transparency are important in these communications. Individuals make real changes every day. Additionally, when a company eliminates layers of management during its restructuring, communication and decision making often improve. refers to how individual and team work within an organization are coordinated. Everyone was able to understand where the company wanted to go and what role they played. Titled “Let’s Get in There and Fight,” the booklet included characterizations of airplanes, complete with cartoons and large typeface fonts that highlighted where the company was and the vision for where it wanted to be. From time to time, every leader has to deliver news that is hard for employees to hear. How did Scandinavian Airlines do it? What will the rewards be, both for the individuals and your organization as a whole. Though restructuring is potentially tumultuous, the moves you make beyond staff cuts will determine how quickly your organization recovers and is able to move forward. As a whole, a functional organization is best suited as a producer of standardized goods and services at large volume and low cost. 2. educational opportunities. This became increasingly evident at Rakuten, Japan’s largest online retailer, according to a Harvard Business School case by Professor Tsedal Neeley. All 20,000 of its employees received a short handbook communicating the change, which centered around focusing on a subset of customers—the business flyer—to turn the company around. For example, records become more accurate and easier to access if a company implements software to manage them. Telling a story where the employees were not only part of that change, but could be heroes in the story, provided a rallying cry that allowed them to stand side-by-side as active players in the change initiative. However, thorough research, communication, and preparation through the use technologies and resources like RiseSmart can help employees navigate the change and provide the company with the tools, plans, and information to help ease the transition. Although all employees should be taken on the change journey, the first two steps will have highlighted those employees you absolutely must communicate the change to. Restructuring is a strategy through which business leaders change the direction of their organization in order to remain competitive. Our easy online application is free, and no special documentation is required. How well employees and departments can communicate is another of the most important effects of organizational structure. Keep the audience for your communications in mind. If you do not receive this email, please check your junk email folders and double-check your account to make sure the application was successfully submitted. devise and implement a new operating model (TOM), modify the company’s organizational structure, ensure good collaboration between sections and departments, boost the team’s effectiveness, carry out a successful transformation, optimize processes. You’ve shared your vision for change and told the story of how you intend to reach your goals. Organizations shift gears and become increasingly successful as a result. There’s no shortage of advice on this subject, and most of it is consistent across the board. Your communication strategy can play an important role in enabling transformation and lasting impact. The structure of the organization's communication networks dictates the methods and speeds by which ideas flow among managers and employees. Master real-world business skills with our immersive platform and engaged community. Communicate the main factors driving the change. Rakuten provided funding for language learning programs, communicating to employees that the company was there for them. After submitting your application, you should receive an email confirmation from hbsonlinesupport@hbs.edu. Dr. Andreatta explains that there are three categories of people who take part in the workplace change journey. Employees were on board with the change, which was making a difference. Restate the vision, retell the story, enable your employees to act as heroes, and chart and re-chart the path when struggles arise. Dr. Britt Andreatta is the CEO of 7th Mind Inc, a TEDx Speaker and a best-selling author who focuses her research, training and consulting on the subject of neuroscience in the workplace. It’s not enough to announce a change in strategy. 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