If no such notice exists, you have 30 days to return the item under California law. In instances not dealt with above where a consumer returns an item to the supplier, the return will be dealt with in terms of the supplier’s own returns policy. Beyond that, the three-day rescission rule applies here, too, giving you three days to cancel door-to-door sales in Maine. In Alabama, you can return merchandise and receive a refund only if it’s provided for in the retailer’s return and refund policy. Here are some tips to ensure trouble-free returns: Know the retailer’s policy before you buy. All rights reserved. Returns & refunds Under the Consumer Rights Act, you have the right to a return or refund if something you buy is faulty or unfit for purpose. Ohio law allows for “restocking fees,” so you might not get all your money refunded. You might have only 24 hours to cancel a buyers club membership. The state of Washington requires retailers and sellers to accept returned merchandise if it’s defective or if its quality and features have been misrepresented. You might have years, days or weeks, so the attorney general recommends acting quickly. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case. The return policy is often stated on the back of the receipt and/or posted near the cash register; if not, get it in writing on the receipt. A retailer must post notice that it does not accept returns or exchanges if it elects not to do so. You have three business days for home solicitations, but some restrictions apply. The original condition of the product cannot have been altered. If it fails to do so, you have 10 business days to return the item for a refund. As in other states, the three-day rule does not apply to vehicle sales in Utah. Policies are left to the discretion of retailers. You are generally responsible for returning the product if it can be posted or easily returned. If these are not in place, you typically cannot return merchandise. Colorado’s consumer laws also cover purchases made from or monetary donations made to nonprofits. The Consumer Rights Act gives you the statutory right to return something and get your money back if it's faulty. The new consumer guarantees provisions of the ACL mean that businesses dealing with defective goods must provide a repair, replacement or refund, and if there is a major failure with an item, the consumer has the right to chose the remedy, including requesting a refund. Many stores also set time limits during which they accept returns. Illinois law does make an exception for hearings aids. The policy must be placed on a sign at the point of display, the cash register or the store entrance. The state does have a Consumer Protection Unit, however. It does not cover used vehicles. A Vermont seller is obligated to tell you at the time of sale that it does not offer refunds, or that it only offers refunds at its own discretion. South Carolina's lemon law covers all new vehicles purchased after Oct. 3, 1989, but you must establish that a defect exists that substantially lowers its value or impairs its use. We all make the occasional purchase that leaves us feeling ripped off. To collect, you must prove you suffered a loss because the seller engaged in an unlawful sales practice and should have known it was breaking the law. You are entitled to return a product if you believe that there is a problem. When goods are faulty many staff wrongly think their returns policies still rule, but the law is more important than any shop procedure. Utah requires sellers to post their return policies at the location of display, at the cash register or by the store’s entrance. The FTC enforces federal consumer protection laws meant to prevent fraudulent, deceptive, or unfair business practices such as false advertising.